Not everyone who gambles develops a problem, but it is important to recognise the early signs before things become more serious. Ask yourself honestly — have you experienced any of the following?
Jadbrokes believes that great entertainment starts with self-awareness. We provide the tools, resources and support you need so you can enjoy our platform in a safe, controlled and enjoyable way — at any time.
Never bet with money you cannot afford to lose. Gambling must not be used as a source of income, a way to pay off debts or to resolve financial problems. If you feel there is a problem, help is available.
Jadbrokes is more than an entertainment platform — we are a partner that cares. Here are six ways we ensure your gaming experience always stays within a safe zone.
Set your own daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately. Reducing a limit is instant, but increasing one requires a waiting period to protect you.
Limit your gaming session duration so you always stay aware of how long you have been playing. The Jadbrokes platform will send you a reminder when your play time is approaching the limit you have set.
Need a break from the platform? Activate the break feature for 24 hours, 7 days, or 30 days. During the break period, your account stays secure and you will not be able to log in or place any wagers.
If you feel you need to stop entirely, the self-exclusion feature allows you to permanently close access to your account or for a set period of time. This decision is final and cannot be reversed until the period expires.
Access a full record of your gaming activity, including total deposits, withdrawals and time played. This transparency helps you make informed assessments of your own playing habits.
Jadbrokes conducts age verification through a rigorous KYC process. No individual under the age of 18 is permitted to register or use the platform, without exception.
All of the following self-control tools are accessible directly from your account settings page. There is no need to contact customer support — everything is designed to be used on your own, whenever you need it.
Set the maximum amount you can deposit into your account within a daily, weekly, or monthly period. Reductions take effect immediately; increases require a 24-hour waiting period as an added layer of protection.
Set a maximum loss amount you are willing to accept within a given period. Once this limit is reached, the system will automatically block any further wagering for that period.
Limit the duration of each gaming session. When your session time is nearly up, you will receive an alert so you can decide whether to continue or stop.
From a brief 24-hour break to long-term self-exclusion — the choice is yours. This feature ensures you always have full control over your use of the platform.
Not everyone who gambles develops a problem, but it is important to recognise the early signs before things become more serious. Ask yourself honestly — have you experienced any of the following?
Many people ask — what does "responsible gaming" actually mean? Simply put, it means playing with full awareness: know your limits, understand the risks involved, and make sure gambling does not interfere with your daily life.
At Jadbrokes, we believe a good online casino does not just offer enjoyable games — it also needs to provide a framework that protects its players. That is why we invest significant time and resources in building a comprehensive responsible gaming system, not merely to comply with regulations, but because we genuinely care about the wellbeing of our player community.
The difference between a healthy gambler and a problem gambler often comes down to motivation. Players who play for entertainment accept wins and losses calmly — they do not rely on winnings to meet their financial or emotional needs.
Problem gamblers, on the other hand, often view gambling as an escape from stress, a way to pay bills, or a chance at instant wealth. This is a dangerous mindset that needs to be addressed without delay.
Those close to you often notice signs of a gambling problem before you do. If you are concerned about the gambling habits of someone you care about, there are several warning signs to watch for — including changes in spending habits, frequent disappearances, noticeable mood swings, or unexplained debt.
You can play an important role by speaking openly, without judgment. A compassionate approach is far more effective than direct confrontation. If needed, Jadbrokes can assist by processing a self-exclusion request on behalf of a family member with the appropriate supporting documents.
When you set a deposit limit or loss limit at Jadbrokes, our system enforces it automatically — no matter how tempted you may be to exceed it at any given moment. This is a safety feature we are proud of. We do not want our players to regret decisions made in an emotionally unstable state.
Limits can be reduced at any time and take effect immediately. However, when you wish to increase a limit, our system requires a waiting period so you have time to reconsider whether that decision is truly wise. This is not an obstacle — it is a protection we have put in place for you.
The most important step in responsible gaming is self-awareness. Know yourself — understand your financial limits, check in with your emotional state before you play, and set your own rules before starting a session.
The core principles we recommend to all Jadbrokes players:
The Jadbrokes customer support team is trained to handle responsible gaming enquiries with sensitivity and professionalism. If you feel the need to talk to someone about your playing habits, do not hesitate to reach out via our 24-hour Live Chat. No question is too small, and no request is ever considered unimportant.
Answer these questions honestly to assess the safety of your gambling activity.
Are you playing within your set budget limits?
Is gambling interfering with your daily responsibilities?
Have you ever borrowed money to gamble?
If your answers are concerning, please contact Jadbrokes support or use the self-control tools in your account.
If you or someone you know needs help with a gambling problem, the following support resources are available:
The numbers above are for reference only. Jadbrokes is not responsible for the content or availability of third-party services.
Jadbrokes provides all the tools you need to play responsibly. Register today and use our self-control features to ensure your gaming experience remains positive and enjoyable.
18+ only. Gambling can be addictive. Please play responsibly.